Privacy Policy

Effective date: 23 April 2026

JL Fabrication Construction Management (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our services.

We process personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa. POPIA requires personal information to be processed lawfully, for a specific purpose, and with appropriate safeguards, and it gives data subjects rights such as access, correction, objection, and the ability to complain to the Information Regulator.

1. Who We Are

Business name: JL Fabrication Construction Management
Phone: 069 033 5207
Email: sales@jlfab.co.za

We provide steel construction, steel fabrication, structural drawings/detailing, and civil works services in South Africa.

2. What Information We Collect

We may collect the following personal information when you use our website or contact us:

Your name
Your phone number
Your email address
Your company name
Project or enquiry details you send to us
Any documents, plans, or files you upload or send to us
Technical website information such as IP address, browser type, device information, and website usage data

Under POPIA, personal information can include details such as a phone number, email address, physical address, and other information linked to an identifiable person or company.

3. How We Collect Information

We may collect personal information when:

You complete a contact form on our website
You call, email, or message us
You request a quote or ask about our services
You submit project information, plans, or attachments
You browse our website
You communicate with us on social media or other platforms

4. Why We Collect Your Information

We collect and use personal information to:

Respond to your enquiries
Provide quotations and discuss your project requirements
Deliver our services
Communicate with you about your project
Improve our website and customer experience
Maintain our records
Comply with legal and regulatory obligations
Send service-related updates or, where allowed, marketing communications

POPIA requires that personal information be collected for a specific, explicitly defined, and lawful purpose, and that people be made aware of the purpose of collection.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to help the website function properly, remember user preferences, and understand how visitors use the site.

These technologies may collect technical information such as browser type, device information, pages visited, and time spent on the website. Where non-essential cookies or analytics tools are used, you should make sure your cookie banner or consent settings match how the website is actually configured.

6. When We Share Personal Information

We do not sell personal information.

We may share personal information only where necessary, including with:

Website hosting or IT service providers
Email or form processing providers
Professional advisers
Contractors or service providers working with us
Authorities or regulators where required by law

POPIA requires responsible parties to ensure that operators or service providers handling personal information on their behalf maintain appropriate safeguards and treat the information confidentially.

7. Direct Marketing

If we send marketing communications by electronic means such as email, SMS, or telephone, we will do so in line with POPIA’s rules on direct marketing. POPIA regulates unsolicited electronic direct marketing and gives people the right to object or opt out.

You can opt out of marketing communications at any time by contacting us using the details below.

8. How We Protect Your Information

We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

While no method of transmission or storage is completely secure, we take privacy and security seriously and work to protect the information we hold. POPIA requires responsible parties to secure the integrity and confidentiality of personal information using reasonable measures, and to notify the Regulator and affected data subjects of security compromises.

9. How Long We Keep Information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, or as required by law, contractual obligations, or legitimate business record-keeping needs.

POPIA says records should not be kept longer than necessary for the purpose for which the information was collected, subject to legal exceptions.

10. Your Rights

Subject to applicable law, you may have the right to:

Ask what personal information we hold about you
Request correction of inaccurate or incomplete information
Object to certain processing
Withdraw consent where processing is based on consent
Request deletion where appropriate
Opt out of direct marketing communications
Lodge a complaint with the Information Regulator

POPIA provides for access, correction, objection, and complaints where personal information is handled unlawfully or rights requests are not addressed.

11. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to read their privacy policies.

12. Children’s Privacy

Our website and services are intended for business and project-related enquiries. We do not knowingly collect personal information from children through this website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

JL Fabrication Construction Management
Phone: 069 033 5207
Email: sales@jlfab.co.za